Dear @support and @premium,

I am filing a complaint for violation of X’s Terms of Service (TOS), potential fraud, and non-compliance with the EU Digital Services Act (DSA).

Violation of TOS: X Premium promises prioritized reply rankings, but my metrics dropped drastically (e.g., impressions from 224K to 3.8K, engagement from 4% to 0.3%) around April 10, 2025, due to an algorithm change deboosting replies. This violates the TOS for premium users.

Potential Fraud: By accepting payment for prioritized reply rankings and then deboosting my replies, X has misrepresented its service, causing me financial harm (e.g., lost audience growth). This may constitute fraud.

EU DSA Relevance: The DSA requires transparency in moderation (Article 17) and prohibits misleading practices (Article 24). X’s lack of notification about the algorithm change and potential shadowban violates these rules.

Requested Actions: - Restore my account’s visibility, including prioritized reply rankings. - Compensate me for the period I was denied premium benefits (April 10, 2025, onward). - Publicly clarify the algorithm change and update the TOS. - Provide a DSA-compliant explanation of moderation actions against my account.

I expect a response within 14 days, or I will escalate this to the European Commission under the DSA and explore legal action for fraud and breach of contract.